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How to Withdraw Money From AscendEX

Whether you’re a seasoned crypto trader or just starting, eventually, you will have to withdraw your digital assets from AscendEX and deposit them in a secure non-custodial wallet, where you can keep them protected before eventually selling them for fiat.

In this how-to withdraw money from AscendEX guide, we will take you through the complete step-by-step process to help you withdraw your digital assets from the AscendEX exchange and into your Zengo wallet.

How to Withdraw Money From AscendEX

How to Withdraw Money From AscendEX to Zengo

Step-by-step guide

To begin your withdrawal process from AscendEX, ensure you have already created and verified your Zengo account. 

Zengo provides a revolutionary Web3-ready, non-custodial crypto and NFT wallet equipped with advanced security mechanisms such as Multi-Party Computation (MPC) technology, biometrics, and a powerful Web3 firewall built for the protection of your funds and your privacy.

After setting up the Zengo app and completing the onboarding steps, proceed with these instructions to withdraw from AscendEX to Zengo:

Step 1

Sign in to your AscendEX account. Click on “Balance” to see your funds. 

Step 2

Click “Withdrawal” and then search for the token you want to withdraw. Verify that Zengo is compatible with the cryptocurrency and network. In case it isn’t, swap it with a compatible token and start over from the very start.

Step 3

Choose the relevant chain type and specify the amount you wish to withdraw. 

Step 4

Enter your Zengo address in the withdrawal address field on AscendEX. To find your Zengo address, open the app, select the “Actions” icon, then click on “Receive,” and then choose the asset you would like to withdraw. Depending on the token, a Tag may be required. If this is the case, make sure to enter both the Tag and the deposit address. 

Step 5

Click on “Confirm to withdraw” to proceed with the transfer. Once you have done that, you will be presented with a second window asking you to provide your SMS verification code and the latest Google 2FA code. Once you have filled out all the fields, click “Confirm.”

How to Check That the Funds Arrived in Your Zengo App?

In order to see if your funds have been successfully transferred, open your Zengo app. The main dashboard should show an updated balance. You can click on the “History” tab in the main menu to see the transactions in your account, including recent deposits.

Keep Your Crypto Safe and Secure With Zengo

As one of the safest and most secure crypto and NFT wallets available, Zengo offers an array of features and advanced security measures to protect your assets. With Zengo, you can purchase, sell, and trade a wide range of cryptocurrencies, for example, Bitcoin, Ether, Tether, Polygon, Dogecoin, Shiba Inu, and many more. Additionally, thanks to Zengo’s WalletConnect integration, you can connect your wallet to an ever-growing list of Dapps via Web3.

Next-Gen Digital Asset Security

Zengo delivers enhanced security for all your digital assets by replacing traditional seed phrases with cutting-edge biometric facial recognition software, a smart account recovery mechanism, and advanced MPC technology. Furthermore, Zengo also offers a robust Web3 firewall to ensure your safety when interacting with Dapps.

100% Self-Custody & Fiat Onramp Services​

Because Zengo is a non-custodial wallet, it provides you with total control over your digital assets. You can access them whenever you want, without restrictions or limitations. On top of that, Zengo provides a fiat onramp gateway function, allowing you to purchase cryptocurrencies using standard fiat currencies, like US dollars, Pounds Sterling, or Euros. 

24/7 Real Human Customer Support​

Zengo provides customer support available to answer your questions or resolve any issue you may have. Whenever you need them, they are on standby around the clock, even on weekends and holidays. Feel free to send your questions via live chat through the app or via email. Alternatively, you can visit our Online Help Center for more general information and to learn more about Zengo and the services we provide.

How to Withdraw Crypto From Zengo’s Wallet​​

Withdrawing your funds from Zengo is an easy and straightforward procedure. To withdraw your funds to other external wallets, simply open your Zengo app, select “Actions,” and click on the “Send” button. Choose the cryptocurrency you wish to withdraw, enter the amount, input the recipient’s address, and make sure to review the transaction details closely before confirming. 

Zengo also lets you withdraw your crypto into fiat currency, including USD, GBP, and EUR. Once you are ready to cash out to fiat, navigate to the “Actions” menu, select “Sell,” choose the crypto and fiat currencies you want, and input the amount before confirming. The funds will then be moved to the bank account that is associated with your Zengo wallet.

Something's unclear?

Frequently Asked Questions

Here are answers to some frequently asked questions concerning cryptocurrency withdrawals from AscendEX.

AscendEX is a global centralized cryptocurrency exchange founded back in 2018. It was founded by George Cao and Ariel Ling, and its main offices are located in Singapore. It’s aimed at investors of all experience levels, from total beginners to seasoned traders, and offers investing and trading options for a variety of cryptocurrencies alongside other more advanced propositions such as margin trading, cash trading, leveraged tokens trading, and futures trading. It operates both as a web-based application in addition to being available in mobile applications for both Android and iOS. 

AscendEX and Zengo are both platforms where you can trade and store various cryptocurrencies. However, AscendEX is a centralized crypto exchange aimed at enabling people to make trades. The company serves as a custodian for its users’ funds, thus controlling their access to them. Zengo, on the other hand, is, first and foremost, a secure non-custodial crypto and NFT wallet, which means that Zengo’s users have full control over their investments. On top of that, with the help of a Web3 firewall and WalletConnect integration, Zengo’s users can safely interact with a growing list of Dapps and experience their benefits.

If you want to make a withdrawal from AscendEX, you’ll need to pay an additional withdrawal fee. Withdrawal fees vary depending on the specific token you’re withdrawing and the network conditions at the time of the withdrawal. Users can view the current withdrawal fee for a specific token on their withdrawal request page before confirming their withdrawal.

AscendEX also has withdrawal limits for users to be aware of. If you have an unverified account, you can only withdraw the equivalent of 2 BTC per day. Verified accounts have much higher withdrawal limits of 100 BTC.

Withdrawals from AscendEX can take varying amounts of time to go through. Some may be processed in a matter of hours, while others will take a lot longer. It mainly depends on network conditions at the time the withdrawal is requested. In addition, large withdrawals will be manually checked for security purposes, which may delay the process.

Withdrawals from AscendEX usually go as planned. However, there are things that can go wrong. The most common issue users run into is a typo or mistake when filling in various essential pieces of withdrawal information, such as the Zengo wallet address, the blockchain network, or the specific amount of crypto to be transferred. For that reason, it’s essential to double-check all details, such as the recipient’s address, before confirming your transfer.

AscendEX supports fiat withdrawals to the owner’s bank account via wire transfer. To do a wire transfer, just log in, head to “My Wallet,” choose “Cash Account,” then press “Withdraw”. When the screen asks, “Which type of asset would you like to withdraw?” press “Continue” from the Cash section. From there, fill in the necessary details of your bank account and holder name, review all the info, and then withdraw. Alternatively, you can move your funds to Zengo first. Then, you can withdraw to fiat at your convenience when the time is right.

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