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888-38-ZENGO (USA Toll free)
888-38-ZENGO (USA Toll free) 888-38-ZENGO (USA Toll free) 
Checking whether your funds have arrived in the Zengo app is very simple and straightforward. Simply open the app, log in with facial recognition, and check the main balance page. If you want to see an overview or more details about certain transactions, simply open the history tab by tapping on the ‘’History’’ button on the lower right corner of your screen.
Zengo is a must-have crypto wallet for those seeking a secure non-custodial wallet on which to store cryptocurrencies and NFTs as well as access DeFi trading and staking platforms.
Zengo is one of the safest and most secure crypto wallets available to retail users today. The wallet app utilizes state-of-the-art MPC technology, three-factor authentication with biometric login and transaction confirmation for an extra layer of security. With Zengo, you don’t need to remember any difficult seed phrases as your face is used to generate a truly unique and secure seed to access your digital assets!
With Zengo’s non-custodial wallet, you are in complete control of your own private keys without having to worry about security or losing access to your funds. Furthermore, our fiat on-ramp service allows you to easily diversify and grow your crypto portfolio by purchasing your crypto of choice with fiat currency. Aside from that, you can also take part in our savings program.
If you ever need any assistance with your Zengo wallet, you can contact our real human customer support staff at any time, even on weekends and holidays. Alternatively, you can check out our Help page to see if your question has already been answered.
With Zengo, you can easily send crypto to other wallets or ‘’cash out’’ to fiat whenever you want. To send crypto to other wallets, tap on the ‘’Actions’’ button located in the main menu followed by ‘’Send’’. Now, simply fill in the amount of crypto you want to send, paste the receiving address or scan the QR code, and verify the transaction.
Rather cash out your crypto earnings to fiat? No problem! Simply tap on the ‘’Actions’’ button, and then on the ‘’Sell’’ button. As of writing this guide, you can sell your digital assets for Euros, British Pounds, and/or United States Dollars.
Note that you have to connect your bank account to your Zengo wallet prior to requesting a fiat withdrawal and that it may take a few days for your funds to arrive.
Paxful is a peer-to-peer trading platform where users can buy, sell, and trade cryptocurrencies. It was founded in 2015 by Ray Youssef and Arthur Schaback and offers a wide range of payment solutions that are not available on centralized cryptocurrency exchanges. The most important aspect of Paxful is that it is completely peer-to-peer, meaning that there is no middleman and that you directly trade Bitcoin and other cryptocurrencies with people all over the world.
The main difference between Paxful and Zengo is that Zengo is a non-custodial cryptocurrency wallet app that additionally acts as a gateway to Web3, NFT marketplaces, Metaverse gaming, and decentralized finance, whilst Paxful only allows users to trade cryptocurrencies peer-to-peer with each other.
Paxful charges no fees at all when you buy or receive cryptocurrencies. Withdrawing crypto comes with dynamic fees of up to 1% of the total amount of coins withdrawn.
Paxful has four different levels of verification, with withdrawal limits increasing as you progress through the various KYC stages. At level 0, you can withdraw nothing, whilst after verifying your phone, your limit is set as $1,000. Once you have verified your email and identity as well, this limit gets increased to $10,000. After verifying your address, your limit gets lifted, and your maximum withdrawal amount becomes unlimited.
Paxful withdrawals may take up to 24 hours to process. Luckily, Paxful lets you know when withdrawal requests are processed. It is also possible to check the status of your transfer by hitting on the “Transactions” button located within Paxful’s UI to get a momentary update.
The most common problems that can occur whilst withdrawing crypto from Paxful are that you accidentally enter the wrong receiving address, blockchain network, memo, or tag. For this reason, we always recommend double-checking whether you have filled in the right details. Additionally, sometimes withdrawals can take longer than the promised 24 hours. In this case, we recommend contacting Paxful support to find out why your transaction is taking longer than usual. As there are many reasons why your Paxful account can be suspended, locked, frozen, on hold, banned, or limited that can influence crypto withdrawals from the site, we suggest carefully checking the conditions that caused it, which should be emailed to you from Paxful by their support team.
To withdraw crypto to fiat on Paxful, log in to your account and head over to your Paxful wallet. Here, you tap the ‘“Transfer to Bank’’ button. You will see the current conversion rate and associated fees before you confirm your transaction. Once you agree, simply hit ‘’Send’’ and the transaction will take place. Alternatively, you could withdraw your crypto from Paxful to Zengo and decide to sell it for fiat at a later stage.
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