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888-38-ZENGO (USA Toll free)
888-38-ZENGO (USA Toll free) 888-38-ZENGO (USA Toll free) 
Before withdrawing any funds from Uphold, make sure you have your Zengo app all ready to go first. Zengo is a Web3-ready non-custodial wallet that makes use of industry-leading MPC technology to ensure your digital assets are secured in the best way possible. Zengo performs better than any hardware wallet and is more secure than any centralized cryptocurrency exchange as it uses biometric 3FA technology, has no private key vulnerability, and has a built-in Web3 firewall.
You check whether the funds have arrived in your Zengo app by opening the app and checking the main balance page. If you want to be provided with a complete overview of your most recent transactions, simply tap the ‘History’ button.
Zengo is a must-have crypto wallet for those seeking a secure non-custodial wallet on which to store cryptocurrencies and NFTs as well as access DeFi trading and staking platforms.
Zengo is one of the safest and most secure crypto wallets available to retail users today. The wallet app utilizes state-of-the-art MPC technology, three-factor authentication with biometric login and transaction confirmation for an extra layer of security. With Zengo, you don’t need to remember any difficult seed phrases as your face is used to generate a truly unique and secure seed to access your digital assets!
With Zengo’s non-custodial wallet, you are in complete control of your own private keys without having to worry about security or losing access to your funds. Furthermore, our fiat on-ramp service allows you to easily diversify and grow your crypto portfolio by purchasing your crypto of choice with fiat currency. Aside from that, you can also take part in our savings program.
If you ever need any assistance with your Zengo wallet, you can contact our real human customer support staff at any time, even on weekends and holidays. Alternatively, you can check out our Help page to see if your question has already been answered.
With Zengo, you can easily send crypto to other wallets or ‘’cash out’’ to fiat whenever you want. To send crypto to other wallets, tap on the ‘’Actions’’ button located in the main menu followed by ‘’Send’’. Now, simply fill in the amount of crypto you want to send, paste the receiving address or scan the QR code, and verify the transaction.
Rather cash out your crypto earnings to fiat? No problem! Simply tap on the ‘’Actions’’ button, and then on the ‘’Sell’’ button. As of writing this guide, you can sell your digital assets for Euros, British Pounds, and/or United States Dollars.
Note that you have to connect your bank account to your Zengo wallet prior to requesting a fiat withdrawal and that it may take a few days for your funds to arrive.
Uphold is a global multi-asset digital trading platform founded in 2013 where users can buy and sell cryptocurrencies, national currencies, equities, and precious metals. Apart from these assets, users can invest in unique environmental assets like Bitcoin Zero and other carbon credit tokens and participate in staking to gain attractive yearly yields on their cryptocurrency investments.
The main difference between Zengo and Uphold is that Zengo gives its users complete control over their private keys as it is a non-custodial wallet, whereas Uphold provides custodial services and essentially has the ultimate control over its user’s funds. Another key difference is that Uphold is a centralized exchange, whilst Zengo is a gateway to (DeFi) and Web3 applications. Uphold also provides extensive staking services where users can generate a passive income with crypto by storing it on Uphold and gaining a reward for doing so.
As of the writing of this guide, Uphold charges no percentage-based withdrawal fees on cryptocurrency withdrawals but a fixed fee of $2,99 and standard miner fees apply. On the other hand, fiat withdrawals by bank transfer are charged $3,99 and third-party costs may apply.
Uphold withdrawal limits vary per payment method used and geographical location where you are residing. You can find more information regarding Uphold’s withdrawal limits on this page.
According to Uphold’s customer support staff, cryptocurrency withdrawals from Uphold are usually processed within 30 minutes, while bank wire transfer withdrawals in fiat take anywhere from 2 to 5 business days.
The main problems that can occur when withdrawing money from Uphold are that you either copy the wrong receiving address or select the wrong blockchain network to use during a withdrawal. Please note that if you send digital assets to a non-existing wallet address, the tokens will be “burned” and cannot be accessed anymore. You may also run into problems when withdrawing money from Uphold if you run into daily, weekly, or monthly account limits.
To withdraw crypto to fiat on Uphold, tap the ‘Transact’ icon at the bottom of your screen, followed by ‘From,’ and choose the crypto you want to withdraw. Then tap the ‘To’ field, select your bank account, confirm the transaction, and enter the 6-digit code generated by your authenticator app.
Alternatively, you can transfer your assets to your Zengo crypto wallet and withdraw to fiat whenever you like.
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