Before you start any withdrawal from Pionex to ZenGo, you’ll need to make sure your ZenGo wallet is set up and ready to receive your digital assets. In case you don’t have a ZenGo wallet yet, download the app to your smartphone and proceed with the onscreen instructions to set up your ZenGo wallet account.
Once you’ve properly set up your Zengo crypto wallet app, you’re ready to transfer funds to it. To withdraw crypto from Phemex and send it to ZenGo, follow these steps:
If you wish to check whether or not your funds have arrived, open the Zengo app and check the main balance screen. For more details, click on the “History” tab to see your recent transactions.
Zengo provides industry-leading digital asset security. It uses biometric facial recognition and MPC technology to ensure that you alone can access and recover your digital assets. On top of that, it features Web3 firewall protection, which adds an extra layer of security when you interact with external Dapps.
Unlike other platforms that dictate how and when you access your digital assets, Zengo offers complete self-custody. You maintain total and exclusive control over your crypto funds and NFTs. In addition, Zengo’s seamless fiat onramp options enable you to diversify your portfolio effortlessly.
If you have any issues while using Zengo or need a helping hand with something, we have a team of support agents ready to help. You won’t have to worry about interacting with bots when you contact us. Our team of friendly customer support representatives is available 24/7, ready to assist with any inquiries or issues you may face.
Zengo makes it easy to withdraw funds to another wallet or cash out in fiat. To withdraw to another wallet, simply open the app, select “Actions,” and tap the “Send” button. Next, decide whichever cryptocurrency you want to withdraw and specify the amount. Finally, enter the receiving address and check everything is correct before you confirm the withdrawal.
Zengo also lets you withdraw crypto in the form of fiat currency, including USD, GBP, and EUR. Just navigate to the “Actions” menu, click “Sell,” choose the crypto you wish to withdraw and the fiat currency you want to receive, then enter the amount before confirming. Your funds will then be transferred to the bank account connected to your Zengo wallet.
Pionex has varying withdrawal fees for each of the coins that it supports, so you may pay a little more when withdrawing certain types of crypto.
Like any other crypto platform, wallet, or exchange, there are a few common problems that may arise if you’re not careful when filling in the details of your withdrawal. For this reason, it is crucial to enter the correct network and double-check the withdrawal address of your ZenGo wallet, as well as the correct amount of the digital currency you wish to withdraw. In addition, if you do not meet Pionex’s basic KYC requirements, you may not be able to withdraw.
Withdrawing to fiat currencies is not currently possible via Pionex (May 2023). So, if you want to cash out your crypto into dollars or another fiat currency, you’ll first need to withdraw to a third-party service such as ZenGo and then make a secondary withdrawal into fiat.
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