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888-38-ZENGO (USA Toll free)
888-38-ZENGO (USA Toll free) 888-38-ZENGO (USA Toll free) 
If you want to check whether your crypto has arrived in your Zengo app, simply open the app, log in with your facial ID, and check the main balance page. If you want a more detailed overview of your most recent transactions, hit the ‘’History’’ button within the main menu at the bottom of the app.
Zengo is a must-have crypto wallet for those seeking a secure non-custodial wallet on which to store cryptocurrencies and NFTs as well as access DeFi trading and staking platforms.
Zengo is one of the safest and most secure crypto wallets available to retail users today. The wallet app utilizes state-of-the-art MPC technology, three-factor authentication with biometric login and transaction confirmation for an extra layer of security. With Zengo, you don’t need to remember any difficult seed phrases as your face is used to generate a truly unique and secure seed to access your digital assets!
With Zengo’s non-custodial wallet, you are in complete control of your own private keys without having to worry about security or losing access to your funds. Furthermore, our fiat on-ramp service allows you to easily diversify and grow your crypto portfolio by purchasing your crypto of choice with fiat currency. Aside from that, you can also take part in our savings program.
If you ever need any assistance with your Zengo wallet, you can contact our real human customer support staff at any time, even on weekends and holidays. Alternatively, you can check out our Help page to see if your question has already been answered.
With Zengo, you can easily send crypto to other wallets or ‘’cash out’’ to fiat whenever you want. To send crypto to other wallets, tap on the ‘’Actions’’ button located in the main menu followed by ‘’Send’’. Now, simply fill in the amount of crypto you want to send, paste the receiving address or scan the QR code, and verify the transaction.
Rather cash out your crypto earnings to fiat? No problem! Simply tap on the ‘’Actions’’ button, and then on the ‘’Sell’’ button. As of writing this guide, you can sell your digital assets for Euros, British Pounds, and/or United States Dollars.
Note that you have to connect your bank account to your Zengo wallet prior to requesting a fiat withdrawal and that it may take a few days for your funds to arrive.
Bittrex is one of the largest cryptocurrency exchanges in the United States, founded in 2014. Via its trading platform, users can trade over 440 different cryptocurrencies at low, fixed maker/taker fees. Bittrex doesn’t support margin trading, and only several cryptocurrencies are purchasable with fiat currencies via its onramp services.
The main difference between Bittrex and Zengo is that Bittrex is mainly a centralized cryptocurrency exchange that provides cryptocurrency trading and custodial wallet services. This means that Bittrex essentially holds the private keys which grant access to your digital assets. With the Zengo non-custodial wallet app, that is the opposite; you are in total control of your own private keys and are the boss of your own digital asset holdings. Another key difference between Bittrex and Zengo is that Bittrex only has minimal fiat onramp services available whilst Zengo, in addition to its on-ramp feature, provides a Web3-ready platform that can be used with a wide variety of Dapps.
Bittrex charges a flat withdrawal fee of $25 for wire transfer withdrawals made to bank accounts. Cryptocurrency and ACH withdrawals are only subject to miner fees where applicable.
The amount you can withdraw from your Bittrex account varies. You can view your current Bittrex withdrawal limits by navigating to the ‘My Profile’ section under ‘My Account’ in the main menu in the top right corner.
Funds withdrawn by wire transfer from Bittrex should arrive in your bank account within three business days or less. Cryptocurrency withdrawals should be processed within about an hour, depending on the number of transactions on the blockchain and the cryptocurrency chosen.
Common problems that can occur when withdrawing crypto from Bittrex are that the withdraw button is grayed out on your wallet or that a warning symbol appears next to the deposit and withdrawal options. The latter happens when you forget to add a memo/tag/payment ID to your transaction or when you haven’t selected the correct blockchain network.
The most common reason the withdraw button is grayed out is when Bittrex deposits and withdrawals are temporarily offline or when you haven’t fully verified your Bittrex account yet. Another possible reason could be that you have already surpassed your Bittrex withdrawal limits for that day, week, or month.
To withdraw crypto to fiat on Bittrex, you must first sell your crypto for USD using the exchange’s Instant Sell feature. Once you’ve done that, you select the ‘’Holdings’’ tab in the top right corner of the homepage. You then use the search bar to find your USD wallet. Tap ‘’Withdraw’’ on the right side of the screen and select the bank account you want to withdraw to. Next, specify the amount of USD you want to transfer and confirm the transfer details. Now you only need to wait for between 1 and 3 business days for the transaction to come through.
Alternatively, if you want to withdraw your digital assets from Bittrex but still want to hold them, you can transfer them to Zengo, where you can store your crypto safely until the time comes for you to withdraw to fiat.
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