If you have enabled Bitcoin Vault with a TimeLock, withdrawals will always be subject to the delay you set. If you prefer instant withdrawals, you can disable the TimeLock feature.
The Bitcoin Vault offers next-level security for your Bitcoin, combining biometric authentication, whitelisted address withdrawals, enhanced privacy measures, and a TimeLock to make sure your Bitcoin doesn’t move until you want it to.
Your Bitcoin Vault holdings are hidden, and are not included in your main wallet balance. This “out of sight, out of mind” approach decreases visibility for prying eyes, increases security, and reduces temptation to spend.
Moreover, with Private Transaction Mode, every time you receive Bitcoin the Vault assigns a new, separate address, adding a layer of privacy.
No one can move it for any reason. Disabling TimeLock starts a countdown set by you, and your Bitcoin can’t move until the timer hits zero. This is perfect when you’re traveling, attending conferences, or want an additional layer of safety.
Your vault is also locked by 3D FaceLock, that ensures only you can open your Bitcoin Vault. This extra layer of biometric security keeps your Bitcoin safe, even if someone gains access to your phone or knows your PIN code
Vault withdrawals are restricted to your verified Zengo Bitcoin addresses. This means no accidental transfers or malicious redirects to unknown wallets.
Open your Zengo Wallet on your mobile device
Go to the Security Screen, or tap here on your mobile device
Tap on “Vault”
Bitcoin Vault is an advanced security feature designed to give you extra protection for your BTC holdings. It allows you to set a TimeLock, ensuring that withdrawals can only be made after a designated delay, giving you time to react in case of unauthorized access.
TimeLock Protection lets you delay Bitcoin withdrawals for a set period. If an unauthorized transaction is attempted, you have time to cancel it before the funds are moved, adding an extra layer of security.
Yes. If a withdrawal request is initiated, you will receive an alert. You can cancel the transaction before the countdown ends, keeping your Bitcoin safe.
Zengo support is available 24/7 from within the app! Or contact us at [email protected]
© 2024 Zengo Ltd. All rights reserved.
Enter your phone number to receive a download link.
